FAQs

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times
  • Hosierydirect accepts the following payment methods:
  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Our site features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.
  • Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Items returned within 14 days of their original shipment date in same as new condition, unworn and unused condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

  • You can track your order as soon as it’s left our warehouse using your unique tracking number.
  • Tracking is provided for UK orders. Once we have dispatched your order, you will receive an email containing your tracking number, and a link to track your parcel using Royal Mail’s tracking service.  Royal Mail will send you tracking updates via email and SMS text message.
  • We will delivery pretty much Anywhere. Any issues we will contact you.
  • Delivery can vary depending on the delivery method you have selected. For all delivery times by country please see “What are my delivery options?”
  • UK deliveries are usually delivered within 2 working days but can sometimes take up to 7 days.
  • If you’re in Europe, delivery usually takes 3-4 working days, but can take up to 10 days.

For the Rest of the World, delivery usually takes 5 working days, but can take up to 14 days.